This is an interesting one! Installed a new HP 3310 all in one printer recently. It really is an amazing device. Not only does it print (paper, photos, you name it) , it scans (not only paper documents, film and slides too), it faxes (in and out if you have a land line which we don't), and that's not all. It has a built in 802.11 wireless card and is connected to our home network. It does it all without wires and everyone connected to the network can use it.
Back to the story, the only problem is that when you're not present when printing, all the pages come out crumpled and torn. If you're by the printer everything seems to work as expected.
After several days of frustration, we set up a camera to see if it would disclose anything that would help us to diagnose the problem. It wasn't exactly what we expected but the problem has been identified.
Friday, September 26, 2008
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